Refund Policy

We know how important it is to have exactly the home health care or medical product you need. That is why we offer an easy and hassle-free return and refund policy.

If you are not 100% satisfied with your purchase, you may qualify for a return.

• Return your item in its original packaging in clean unused condition.
• The customer is responsible for return shipping costs.
• Return your items within 30 days of purchase.
• Provide an email with a return tracking number.

All returns require an authorization number. Before shipping your items, call our customer service department at 800-414-2358 to obtain your return authorization number and the return shipping address. Do not send returns to our corporate address.