Shipping Policy
Shipping Policy
All orders received before 2 pm Eastern Standard Time will be shipped the same business day.
All orders received after 2 pm Eastern Standard Time will be shipped on the next business day.
All prescription item(s) will be shipped upon physician and/or insurance approval.
The transit time of orders will depend on the customer’s shipping requirements and item storage requirements. The transit time of orders may range from one to three business days. All items requiring refrigeration and/or special storage conditions will be shipped via overnight next day delivery. Shipping costs are determined at the point of sale.
Payment Information
You can pay for Healthline Trading orders with a debit card, Visa, MasterCard, Discover Network, American Express
Order Status and Tracking
We will give you a call and send an email message with your tracking number. You can track your delivery via FedEx or USPS. You can also track your order here
Yes, we offer free shipping.
We offer overnight delivery. The cost will be determined by FedEx or USPS.
Processing and Delivery Times
We will call you or send an email message with your tracking number. Save your tracking number – you can use it to track your delivery via FedEx or USPS.
All orders are processed individually. It may take 1 to 3 business days on most orders. We will not be able to ship your order on days when FedEx or USPS does not operate.
All orders received before 2 pm are processed the same day. If you need your order to be processed as soon as possible, give us a call and we will accommodate.
Destinations and Restrictions
We do not ship internationally.
No, you do not need to be at home. You can select where to leave your home delivery – at your doorstep, in your mailbox, etc.
Yes, it is possible if your order has not yet been shipped.
Returns
We typically do not provide returns. If your product arrived broken or damaged in any other way, contact FedEx or USPS Customer Support to find out what happened. Certhealth.com team will assist you in the process.
No, you do not need to be at home. You can select where to leave your home delivery – at your doorstep, in your mailbox, etc.
Yes, it is possible if your order has not yet been shipped.